Fraud Alerts

January 2012 – Beware of New Email Scam

The FBI is warning people of a new email scam involving fake emails from the National Automated Clearing House Association, the Federal Reserve or FDIC.

According to a notification from Bankrate.com, these messages attempt to trick recipients into clicking on a link to resolve some type of issue with their accounts or a recent ACH transaction. Once you click on the link, malware called "Gameover" takes over your computer and thieves can steal user names, passwords and your money.

For more information on this new threat, view the entire Bankrate.com article, and for more information on how to safeguard yourself, visit our Online Security web page.

Credit Cards

Our card provider, Elan, will identify themselves as Card Member Services. They will never ask for your card number, expiration date or CVC code.

They will:

  • Verify your street address.
  • Verify the last four digits of your Social Security Number.

They may:

  • Ask for the last four digits of your card number.
  • Ask to verify the amount of your last transaction or payment.

If you are uncomfortable with the call, please hang up and call them back on the 800 number of the back of your card.

FastCash & Check Card

Our card provider, Shazam, will ask you to verify your street address. They will never ask for your card number, expiration date or CVC code.