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  • Telephone Banking 2017-07-17T13:41:01+00:00

    Telephone Banking
    24/7 Access is Only a Phone Call Away

    Features

    24/7 Access

    Telephone Banking is available 24 hours a days, seven days a week.

    Easy to Use

    All you have to do is dial and follow automated prompts.

    Check Your Balance

    Need to know how much is in your account? All you have to do is call.

    Transfer Funds

    You can move money between your accounts over the phone.


    How to Get Started

    1. Call 800.438.2747.
    2. Enter your member number. This is not the same as your checking/savings account number.
    3. Enter your access code. Your initial code is the last four digits of the primary member’s Social Security Number.
    4. Listen to the menu prompts and select the transaction/information you need.

    Quick Access Guide to Telephone Banking and Online & Mobile Banking


    Tips for Using Telephone Banking

    • Follow each entry with the pound key (#).
    • Your member number is different than your checking/savings account numbers.
    • Enter monetary transactions in dollars and cents without a decimal point. $125.45 is entered as 12545#.
    • Loan payoffs are good only for the same day you call. Please contact us if you plan to mail your payoff.
    • During business hours, hit 0 to reach the Member Contact Center.
    • For any other issues, please call 800.845.5025.

    FAQs: You Asked. We Answered.

    Can I change my code for Telephone Banking? 2017-06-29T11:19:30+00:00

    Yes, please call 800.845.5025 and we will help you change your code.

    Can I make loan payments through Telephone Banking? 2017-06-29T11:19:36+00:00

    If you are transferring money from a Connexus account to your Connexus loan, you can use Telephone Banking. For additional ways to pay your loan, see the other loan payment options we offer.

    What is my access code? 2017-06-29T11:19:42+00:00

    Your access code defaults to the last four digits of your Social Security Number if you have not already created an access code.