ATM Security

How we protect you

Your protection is our top priority, so we invest in countless resources to keep your information safe, including a dedicated fraud team that monitors your account for suspicious activity. If we notice anything unusual, we will reach out to you.

How you can protect yourself

Always check for skimming devices before using an ATM or gas pump. Here’s how to check.
Cover the keypad when entering your PIN and don’t tell anyone your number.
Try to choose ATMs in well-lit, public areas.
Report any suspicious activity to the ATM operator/owner and the local police department.

Protect your card in three, easy steps.

Common ATM scams include skimming and installing cameras nearby to record card information and PINs. Scammers use these methods in an attempt to recreate your card and ultimately, steal your funds. However, there are measures you can take to prevent ATM scams. Review the three tips below for more information on how to keep your card secure.

Register for Digital Banking

With Digital Banking, you can track recent activity and set up alerts to know when money is removed from your account.

Report a skimming device

If you suspect a skimming device has been installed on a Connexus ATM, contact us immediately.

Call 800.845.5025

Know how to spot skimmers

If you’re not looking for it, a skimming device is difficult to detect. You should always check before using an ATM or gas pump.

How to check

Having your contact information up to date in our system is critical. How to review and update your info.

More Ways to Protect Yourself

Always check for skimming devices before using an ATM or gas pump.
Cover the keypad when entering your PIN and don’t tell anyone your number.
Try to choose ATMs in well-lit, public areas.
Report any suspicious activity to the ATM operator/owner and the local police department.

Have a question?

Call us
800.845.5025

Email us
info@connexuscu.org

Chat with us
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