Contact Us
Phone
Consult with an expert to get assistance with your account or to explore options for new accounts and loans.
For branch hours, please reference Locations & ATMs.
Live Chat
Have a general question about Connexus’ services, accounts, or loans? Try our live chat! For account-specific help, please call us or send a secure message in Digital Banking.
Member Contact Center & Live Chat Hours
Monday | 7 AM - 7 PM CT |
Tuesday | 7 AM - 7 PM CT |
Wednesday | 7 AM - 7 PM CT |
Thursday | 9 AM - 7 PM CT |
Friday | 7 AM - 7 PM CT |
Saturday | 8 AM - 1 PM CT |
Sunday | Closed |
2024 Holiday Closures
New Year's Day | January 1 |
Memorial Day | May 27 |
Independence Day | July 4 |
Labor Day | September 2 |
Thanksgiving Day | November 28 |
Christmas Eve | December 24 (Open until 2 PM CT) |
Christmas Day | December 25 |
Member Contact Center & Live Chat Hours
Monday | 7 AM - 7 PM CT |
Tuesday | 7 AM - 7 PM CT |
Wednesday | 7 AM - 7 PM CT |
Thursday | 9 AM - 7 PM CT |
Friday | 7 AM - 7 PM CT |
Saturday | 8 AM - 1 PM CT |
Sunday | Closed |
2024 Holiday Closures
New Year's Day | January 1 |
Memorial Day | May 27 |
Independence Day | July 4 |
Labor Day | September 2 |
Thanksgiving Day | November 28 |
Christmas Eve | December 24 (Open until 2 PM CT) |
Christmas Day | December 25 |
Secure Message
Get the help you need and keep your sensitive account information safe by sending a message through our secure messaging platform in Digital Banking.
To send a message, click below to log in to Digital Banking.
Appointment
Meet with an expert over the phone to discuss new accounts and loans.
Book a callBranches
Visit your local Connexus branch to speak with one of our associates. Please call ahead for availability.
Find a branchMailing address
Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026
Note: For loan payments or payoffs, please follow the instructions on the Pay my loan page as the mailing address is different.
Feedback
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