Security & Fraud

How to lower your risk of being scammed

While we have security measures in place to protect your account information, we encourage you to follow these recommendations if you believe a scammer may be targeting you:

  • Never share sensitive information with unverified recipients, such as debit or credit card numbers, CVV numbers, PINs, verification codes, usernames, or passwords.
  • Do not respond to or click links in texts from unverified numbers that claim to be from Connexus. Connexus sends text reminders and alerts from 31029, 296277, 48704, 87175, 30381 or 424242. (Voice call authentication codes will come from 717.204.4535.) Texts from other numbers are not legitimate Connexus texts.
  • Do not share your verification code unless YOU called Connexus.
  • If a caller pressures you into giving up personal information, hang up immediately.
  • Caller IDs can be faked. If you’re skeptical, hang up and call us directly.
  • Scammers are sophisticated and sound legit. If you’re unsure, call us directly.
  • Do not answer calls from unknown numbers. Valid callers will leave a message.
  • Do not respond to unverified text messages asking you to call your financial institution.
  • Review your account statements. Call us if you notice any unauthorized activity.
  • Register for Digital Banking or download the Connexus App to customize alerts and monitor your account activity.
  • Never share sensitive information with unverified recipients, such as debit or credit card numbers, CVV numbers, PINs, verification codes, usernames, or passwords.
  • Do not respond to or click links in texts from unverified numbers that claim to be from Connexus. Connexus sends text reminders and alerts from 31029, 296277, 48704, 87175, 30381 or 424242. (Voice call authentication codes will come from 717.204.4535.) Texts from other numbers are not legitimate Connexus texts.
  • Do not share your verification code unless YOU called Connexus.
  • If a caller pressures you into giving up personal information, hang up immediately.
  • Caller IDs can be faked. If you’re skeptical, hang up and call us directly.
  • Scammers are sophisticated and sound legit. If you’re unsure, call us directly.
  • Do not answer calls from unknown numbers. Valid callers will leave a message.
  • Do not respond to unverified text messages asking you to call your financial institution.
  • Review your account statements. Call us if you notice any unauthorized activity.
  • Register for Digital Banking or download the Connexus App to customize alerts and monitor your account activity.

How to Spot a Phishing Email

Phishing emails are the most common online cyber threat, so we’re going to give you the information you need to stay safe.

How to Secure Your Smartphone

With so much identity theft in the news, you’ve hopefully taken steps to secure your home computer. Have you done the same for your smartphone? Odds are you haven’t.

Is Identity Theft Protection Worth It?

Are you considering identity theft protection due to rising fraud cases? This article explains how these protection services work and provides factors to consider so you can make the right decision.