How do I request a rate bump on my Bump-Up Certificate?

You can request that your Certificate be “bumped” to the current 24-month yield by calling our Member Contact Center at 800.845.5025 or stopping in your local branch and returning the necessary form(s). Your bump-up rate increase request will be processed within two (2) business days of making the request and returning the completed form(s). The bump-up interest rate will be effective upon the receipt of the necessary form(s) during business hours.