When will I receive more information about my transition to a Connexus membership?

You will receive two important packets in the mail relating to the merger and what it means for Heritage members. Member Welcome Packet I will arrive to you around 5/18/2022 and will include a Privacy Notice, Account Information Booklet, Fee Schedule, and Rate Sheet. Member Welcome Packet II will arrive to you around 06/21/2022 and will include important account information (including your new CCU account number) and the Member Resource Guide. The Member Resource Guide will contain information about enhanced online and mobile services, extensive product and service offerings, and the exceptional experiences available to you as a member of Connexus.