When will I receive my title or lien release?

The timeline in which you’ll receive your title and lien release after loan pay-off varies by state as follows:

For states issuing paper titles and lien releases:
Titles and lien releases have a standard processing time of eight days after loan pay-off. Once processed, your title and lien release will be mailed to the address that appears on your monthly billing statement unless instructed otherwise. To avoid delays in receiving your title, please verify the mailing address on file is current. Standard mail delivery times apply.

For states issuing electronic (paperless) titles:
Connexus will notify the state of your lien release within eight days of receiving your final payment. Your state’s titling agency (ex., the DMV) will then mail you a lien-free title according to its own timeframe. For specific details on your state’s title processing and mailing timeline, contact your state’s titling agency.