Online Loan Payment Upgrades We’re improving our online loan payment experience.Coming soon, Connexus will offer a new and improved platform for making loan payments online when using your debit or credit card. Watch this page in the coming weeks for additional information about this new, free payment option. Recurring payment optionsSet up recurring debit, credit, or ACH payments within Digital Banking. Real-time payment capabilityMake real-time payments on your Connexus loans. Simple, modern platformEnjoy a modern, easy-to-navigate online payment platform. Digital Banking integrationAccess convenient, secure payment options in Digital Banking.FAQs: You asked. We answered. a When will the upgraded payment experience be available for use? The new online payment platform will be available on Tuesday, June 6, 2023. a Why are you upgrading payment platforms? This new payment platform improves our online loan payment experience and allows members to manage their loans efficiently and conveniently. Our members with loans will enjoy the option to set up automatic payments or make real-time payments — all in an easy-to-navigate, modern platform. a How do I set up my new online payment account? Starting June 6, members can make one-time loan payments through our website without enrolling or setting up an account. If you want to set up recurring loan payments, please log in to or register for Digital Banking. a What is the last date to make a payment on the current platform before the upgrade happens? The last day to make a payment on the current payment platform is Monday June 5, 2023. a Can I set up automatic payments and notifications? Yes, members can set up automatic payments within Digital Banking on or after June 6. Additional instructions for setting up automatic, recurring payments will be available on this page in the coming weeks. a What type of cards will be accepted for loan payments? We can accept debit and credit cards. Accepted credit cards include Discover® and MasterCard®. Visa® credit cards cannot be accepted for debt repayment. a What information do I need to make a one-time loan payment? To make a one-time loan payment, you will need your Connexus loan number and the last four digits of your Social Security Number. a What type of payments can I make using the new platform? The new online loan payment platform will allow you to make payments via ACH, debit, or credit. Please visit our Loan & Credit Card Payment Options page to see other loan payment options. a Do you offer other options for making an online loan payment? We do. Please see our Loan & Credit Card Payment Options page for more information.Ways to Contact Us Have questions?Our team has answers. Here’s how to get in touch. Call 800.845.5025 Contact Us
