Mobile Deposit

Deposit paper checks using your smartphone.

Sign, snap, and deposit checks. Anytime, anywhere.

Don’t fight traffic or drive-thru lines to deposit checks in person. Save time by using Mobile Deposit to quickly and easily deposit checks using the Connexus App in just three simple steps. Download the Connexus App today!

How to use mobile deposit

Step 1

Sign the back of the check and write “For Mobile Deposit Only at Connexus Credit Union”. Then log in to the Connexus App and tap “Mobile Deposit” from the menu.

Step 2

Tap the account you’d like to deposit your check into. Then tap “Deposit amount” and enter the dollar amount you’d like to deposit.

Step 3

Tap “Front of check” to take a picture of the front of the check and “Back of check” to take a picture of the back of the check. Then tap “Submit deposit.”

Take Connexus on the go

Download the Connexus App‍1 on your phone or tablet!

Phone showing the Connexus App

FAQs: You asked. We answered.

Is there a daily limit on how much I can deposit?

Yes. Daily Mobile Deposit limits are based on factors such as your account type, relationship history and deposit activity. Your limit appears in your Connexus app (see How do I check my Mobile Deposit limit?). If you need assistance with your limit, please contact the Member Contact Center at 800.845.5025 or via Message Center.

Is there a limit to how many checks I can deposit each day?

There is no limit to how many checks can be deposited each day.

What are the requirements to qualify to use Mobile Deposit?

To use Mobile Deposit, you must have a Connexus checking or savings account in good standing.

How do I endorse my check for Mobile Deposit?

Sign the back of your check and write the phrase “For Mobile Deposit Only at Connexus.” This requirement is the result of a regulatory change across all financial institutions. Its purpose is to help prevent fraud.

What do I do with the physical check after I deposit it with Mobile Deposit? Do I have to keep it? If so, for how long?

Per the Mobile Deposit disclosure, you agree to securely store and provide limited access to original check item(s) for a minimum of 60 calendar days.

Are funds deposited with Mobile Deposit available immediately?

You will see your Mobile Deposit funds posted to your account immediately, but standard check holds may apply depending on factors such as the dollar amount and type of check.

Are there any kinds of checks not allowed (government-issue, cashier’s check, etc.)?

The following are examples of items that are not permitted and will not be processed:

  • Cash, money orders, bonds, or non-negotiable items
  • Checks made payable to “Cash”
  • Checks that have been altered, post-dated, stale-dated, or are incomplete
  • Checks drawn on a foreign financial institution or in a foreign currency
  • Checks that do not have a payer signature and/or are not endorsed
  • Third-party, starter kit, or traveler’s checks
  • Other items as per our sole discretion
How do I check my Connexus Mobile Deposit limit?

You can view your daily deposit limit anytime in the Connexus App. Just tap Mobile Deposit in the bottom menu, tap Check Signed-Continue, and choose your account. Your daily limit appears below the Deposit Amount field.

Disclosures

  1. Connexus Mobile app is available for Apple® or Android™ mobile devices. Message and data rates apply. Funds are available within two business days after date of deposit, unless otherwise noted. Deposit limitations apply. Visit www.ConnexusCU.org for terms, conditions and details. Apple® and the Apple® logo are trademarks of Apple® Inc., registered in the U.S. and other countries. App Store® is a service mark of Apple® Inc. Android™ and Google Play™ are trademarks of Google™ Inc.