Loan & Credit Card Payment Options

Make a loan payment

We’ve expanded our text communication offerings.

Connexus has expanded our text message** communication to help you stay informed about your loan account.

You may receive text notifications from the number 296277 with loan payment reminders.

If you have any questions about this service, please contact us.

phone with sms text messages
Pay online

Make a transfer from another financial institution

Free

Payment received in 2-3 business days

View the External Account Transfers Guide (PDF)

Pay with your credit or debit card online

Free

Payment received in 1 business day

Pay with your card

Make a transfer from your Connexus account*

Free

Payment received instantly

Log in to Digital Banking
Pay via phone

Pay with your credit or debit card over the phone

$9

Payment received instantly

Call 800.845.5025 with your member number, loan number, and SSN

Transfer from your Connexus Account with telephone banking

Free

Payment received instantly

Call 800.438.2747 or 715.847.4701

Pay via mail

Mail a check with your loan coupon

Cost of a stamp

Payment received in 7-10 business days

Mail a check with your loan coupon to:
Connexus Credit Union
PO Box 219745
Kansas City, MO 64121-9745

Pay in-person

Pay at a Connexus branch or a shared branch location

Free

Payment received instantly

Bring your photo ID to any Connexus Branch or find a Shared Branch location

Pay via automatic payment

Transfer via Digital Banking*

Free

Automatic

Set up automatic payments with Digital Banking.

Manage auto payments

Transfer via ACH

Free

Automatic

Call 800.845.5025 or fill out the electronic form to set up automatic ACH payments from a checking or savings account.

Pay off a loan

Before submitting a loan payoff, please call our Member Contact Center at 800.845.5025 to receive a payoff quote. This will ensure you are paying off the correct loan amount.

Note for Auto/Recreational Loans: The lien/title release process is expected to take approximately eight calendar days once payment is received. If a title is being mailed from your local DMV/titling agency, we’re not able to account for any additional processing time needed to complete the process.

See FAQs regarding Lien/Title Release

Pay off online

Credit or Debit Card

Payoff balance must be less than or equal to $2,000

Free

Payment received in 1 business day

Pay online
Pay off via phone

Credit or Debit Card

Payoff balance must be less than or equal to one month of payments

$9.00 convenience fee

Processed same business day

Call 800.845.5025 with your member number, loan number, and SSN

Pay off via mail

Standard Mail via USPS

Cost of a stamp

Processed in 7-10 business days once received

Mail a check along with your member number, loan number, and payoff statement to:

Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026

Overnight Mail via UPS or FedEx

Cost varies based on carrier

Processed in 7-10 business days once received

Mail a check along with your member number, loan number, and payoff statement to:

Connexus Credit Union
Suite 102
1 Corporate Dr.
Wausau, WI 54401

Pay off in-person

Connexus Branch or Shared Branch Location

Free

Processing time varies depending on method of payment

Bring your photo ID to any Connexus Branch or find a Shared Branch location

Pay off via wire transfer

Credit or Debit Card

Free

Processed same business day

Call 800.845.5025 for instructions that you can provide to a buyer and/or purchasing financial institution

Pay off via ACH

Transfer from another financial institution

Free

Processed in 2-3 business days

Call 800.845.5025 or fill out the electronic form

Pay my credit card

If you have questions about your current Elan Credit Card, please call 800.558.3424 or visit Elan Financial Services’ credit card account portal.

Disclosures

Before submitting a loan payoff, please call our Member Contact Center at 800.845.5025 to receive a payoff quote. This will ensure you are paying off the correct loan amount.

*If you are not yet registered for Connexus Digital Banking, you can register here or download our app and register on your mobile device.

**Message and data rates may apply.

FAQ

connexus credit union logo

Coming soon

Loan payment enhancements

On June 6, Connexus will offer an improved platform for making loan payments online using debit or credit.

This new experience will provide the option to set up recurring payments (within Digital Banking), in addition to offering an easy-to-navigate platform with real-time payment capabilities. 

Thank you for letting me know