Loan & Credit Card Payment Options

Make a loan payment

Pay online

ACH transfer from external account

NOTE: ACH transfer option will be unavailable due to system maintenance on Saturday, Sept. 23 starting at 5 PM CT until Sunday, Sept. 24 at 7 AM CT.

Free

Processed instantly3

Recurring payment option
(Available only in Digital Banking)

Pay in Digital Banking Make one-time guest payment

Transfer from a Connexus account1

Free

Processed instantly

Recurring payment option
(Available only in Digital Banking)

Pay in Digital Banking

Use a credit or debit card2

NOTE: Credit or debit card option will be unavailable due to system maintenance on Saturday, Sept. 23 starting at 5 PM CT until Sunday, Sept. 24 at 7 AM CT.

Free

Processed instantly

Recurring payment option
(Available only in Digital Banking)

Pay in Digital Banking Make one-time guest payment
Pay via phone

Pay with your credit or debit card over the phone

$9

Payment received instantly

Call 800.845.5025 with your member number, loan number, and SSN

Transfer from your Connexus Account with telephone banking

Free

Payment received instantly

Call 800.438.2747 or 715.847.4701

Pay via mail

Mail a check with your loan coupon

Cost of a stamp

Payment received in 7-10 business days

Mail a check with your loan coupon to:
Connexus Credit Union
PO Box 219745
Kansas City, MO 64121-9745

Pay in-person

Pay at a Connexus branch or a shared branch location

Free

Payment received instantly

Bring your photo ID to any Connexus Branch or find a Shared Branch location

Pay off a loan

1. Get a payoff quote

Before submitting a loan payoff, please call our Member Contact Center at 800.845.5025 to receive a payoff quote. This will ensure you are paying off the correct loan amount.

2. Choose a payoff option

Pay off online

Use a credit or debit card

NOTE: Credit or debit card option will be unavailable due to system maintenance on Saturday, Sept. 23 starting at 5 PM CT until Sunday, Sept. 24 at 7 AM CT.

Payoff balance must be less than or equal to $25,000

Free

Processed instantly3

Pay in Digital Banking Make guest payment

ACH transfer from external account

NOTE: ACH transfer option will be unavailable due to system maintenance on Saturday, Sept. 23 starting at 5 PM CT until Sunday, Sept. 24 at 7 AM CT.

Payoff balance must be less than or equal to $25,000

Free

Processed instantly

Pay in Digital Banking Make guest payment
Pay off via phone

Credit or Debit Card

Payoff balance must be less than or equal to one month of payments

$9.00 convenience fee

Processed same business day

Call 800.845.5025 with your member number, loan number, and SSN

Pay off via mail

Standard Mail via USPS

Cost of a stamp

Processed in 7-10 business days once received

Mail a check along with your member number, loan number, and payoff statement to:

Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026

Overnight Mail via UPS or FedEx

Cost varies based on carrier

Processed in 7-10 business days once received

Mail a check along with your member number, loan number, and payoff statement to:

Connexus Credit Union
Suite 102
1 Corporate Dr.
Wausau, WI 54401

Pay off in-person

Connexus Branch or Shared Branch Location

Free

Processing time varies depending on method of payment

Bring your photo ID to any Connexus Branch or find a Shared Branch location

Pay off via wire transfer

Credit or Debit Card

Free

Processed same business day

Call 800.845.5025 for instructions that you can provide to a buyer and/or purchasing financial institution

Important

For Auto & Recreational Loans

The lien/title release process is expected to take approximately eight calendar days once payment is received. If a title is being mailed from your local DMV/titling agency, we’re not able to account for any additional processing time needed to complete the process.

Pay my credit card

If you have questions about your current Elan Credit Card, please call 800.558.3424 or visit Elan Financial Services’ credit card account portal.

Disclosures

1If you are not yet registered for Connexus Digital Banking, you can register here or download our app and register on your mobile device.

2Payments can be made using VISA® debit or pre-paid cards, MasterCard® credit, debit, or pre-paid cards, and Discover® cards. We cannot accept VISA® credit cards.

3ACH transfers made from an external financial institution will post to your Connexus account on the same day they are initiated (or, in the case of scheduled or recurring payments, on your selected payment date). It may take up to two days to see the debit appear in your external account.