Contact Us

Call 800.845.5025

Member Contact Center hours

Business Hours
WeekdaysBusiness Hours
Monday7 AM – 7 PM CT
Tuesday7 AM – 7 PM CT
Wednesday7 AM – 7 PM CT
Thursday9 AM – 7 PM CT
Friday7 AM – 7 PM CT
Saturday8 AM – 1 PM CT
Holiday Hours
MCC Holiday Hours
Memorial Day – May 29Closed
Independence Day – July 4Closed
Labor Day – September 4Closed
Thanksgiving Day – November 23Closed
Christmas Eve – December 24Closed
Christmas Day – December 25Closed
New Year’s Eve – December 31Closed
New Year’s Day – January 1Closed

Schedule a consultation to discuss new accounts and loans

Live Chat is currently unavailable

Please exclude sensitive information**

Fax 715.847.4747

General mail

For all general correspondence, please use the following address:

Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026

Loan payments and payoffs

For mailed loan payments, please use the below table to determine the correct mailing address. For loan payoffs, call us at 800.845.5025 for your payoff statement and complete directions. Real Estate payoff requests can be faxed to 833.606.1562 along with a signed authorization.

Loan payments and payoffs
Type of paymentAddressCarriers
Overnight loan payoffs1 Corporate Dr Ste 102
Wausau, WI 54401-1725
(Deliveries only)
UPS, FedEx
Non-overnight loan payoffsPO BOX 8026
Wausau, WI 54402-8026
Regular loan paymentsPO BOX 219745
Kansas City, MO 64121-9745

Send a message

How can we help? Use the form below to send a message to our Member Contact Center. We’ll be in touch within one business day.

** Please do not include account-specific information or requests in your message. For account-specific questions, please call us or use the Message Center within Digital Banking.