Contact Us

Phone

Consult with an expert to get assistance with your account or to explore options for new accounts and loans.

For branch hours, please reference Locations & ATMs.

Live Chat

Have a general question about Connexus’ services, accounts, or loans? Try our live chat! For account-specific help, please call us or send a secure message in Digital Banking.

Member Contact Center & Live Chat Hours

2023 Business Hours
Monday7 AM - 7 PM CT
Tuesday7 AM - 7 PM CT
Wednesday7 AM - 7 PM CT
Thursday9 AM - 7 PM CT
Friday7 AM - 7 PM CT
Saturday8 AM - 1 PM CT
SundayClosed

2025 Holiday Closures

2025 MCC Holiday Hours
New Year's DayJanuary 1
Martin Luther King Jr. DayJanuary 20
Memorial DayMay 26
JuneteenthJune 19
Independence DayJuly 4
Labor DaySeptember 1
Thanksgiving DayNovember 27
Christmas EveDecember 24
(Open until noon CT)
Christmas DayDecember 25
New Year's EveDecember 31
(Open until 5 PM CT)

Member Contact Center & Live Chat Hours

2023 Business Hours
Monday7 AM - 7 PM CT
Tuesday7 AM - 7 PM CT
Wednesday7 AM - 7 PM CT
Thursday9 AM - 7 PM CT
Friday7 AM - 7 PM CT
Saturday8 AM - 1 PM CT
SundayClosed

2025 Holiday Closures

2025 MCC Holiday Hours
New Year's DayJanuary 1
Martin Luther King Jr. DayJanuary 20
Memorial DayMay 26
JuneteenthJune 19
Independence DayJuly 4
Labor DaySeptember 1
Thanksgiving DayNovember 27
Christmas EveDecember 24
(Open until noon CT)
Christmas DayDecember 25
New Year's EveDecember 31
(Open until 5 PM CT)
Secure Message

Get the help you need and keep your sensitive account information safe by sending a message through our secure messaging platform in Digital Banking.

To send a message, click below to log in to Digital Banking.

Send a secure message
Appointment

Meet with an expert over the phone to discuss new accounts and loans.

Book a call
Branches

Visit your local Connexus branch to speak with one of our associates. Please call ahead for availability.

Find a branch
Mailing address

Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026

Note: For loan payments or payoffs, please follow the instructions on the Pay my loan page as the mailing address is different.

Feedback

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