Digital Banking Security

How we protect you

Your protection is our top priority, so we invest in countless resources and security features to keep your information safe.

  • A dedicated fraud team monitors your accounts for suspicious activity.
  • Digital Banking requires passwords with a combination of uppercase letters, lowercase letters, numbers, and special characters.
  • We automatically log you out of Digital Banking after 15 minutes of inactivity.
  • Digital Banking accounts are locked after three unsuccessful login attempts.

How you can protect yourself

Protect your account with three, simple steps.

woman looking at smartphone

Touch ID® & Face ID®

Log in to the Connexus App‍1 with your fingerprint or facial recognition on compatible smartphones.

woman on phone looking at laptop

Report suspicious activity

Call us immediately if you notice unwarranted transactions or access to your Digital Banking.

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Multifactor authentication

Secure your account by adding a secondary method of identity verification in order to log in.

Having your contact information up to date in our system is critical. How to review and update your info.

Have a question?