Digital Banking Security
You’re Secure With Connexus Digital Banking
Register for Digital Banking online or through the Connexus App1.
Touch ID® & Face ID®
Log in to the Connexus App with your fingerprint on compatible smartphones and with face recognition on an iPhone X®.
Report Suspicious Activity
Call us immediately if you notice unwarranted transactions or access to your Digital Banking.
Multifactor Authentication
Secure your account by adding a secondary method of identity verification in order to log in.
How We Protect You
Your protection is our top priority, so we invest in countless resources and security features to keep your information safe.
- A dedicated fraud team monitors your accounts for suspicious activity.
- Digital Banking requires passwords with a combination of uppercase letters, lowercase letters, numbers, and special characters.
- We automatically log you out of Digital Banking after 15 minutes of inactivity.
- Digital Banking accounts are locked after three unsuccessful login attempts.
How You Can Protect Yourself
- Make your Digital Banking password different from your other passwords.
- Use these password tips to strengthen your password.
- Use the Secure Message Center instead of email when discussing personal information.
- Review your eStatements regularly. Sign up for eStatements.
- Set up Account Notifications to alert you of any activity in your Digital Banking account.
- Set up multifactor authentication for an extra layer of security. What is multifactor authentication?
Having your contact information up to date in our system is critical. How to review and update your info.
More Ways to Protect Yourself
- Before making a purchase on an unfamiliar site, look at reviews, Better Business Bureau status, etc.
- Review your eStatements regularly. Sign up for eStatements.
- Set up multifactor authentication for an extra layer of security. What is multifactor authentication?
- Be cautious about opening links and attachments in emails from unfamiliar senders.
- Delete any emails that ask for personal information (address, SSN, account number, etc.).
- Only download apps from official stores, like iTunes or Google Play.
- Avoid using untrusted wireless networks.
1 Connexus Mobile app is available for Apple® or Android™ mobile devices. Message and data rates apply. Visit www.ConnexusCU.org for terms, conditions and details. Apple®, the Apple® logo, Touch ID®, Face ID®, and iPhone® are trademarks of Apple® Inc., registered in the U.S. and other countries. App Store® is a service mark of Apple® Inc. Android™ and Google Play™ are trademarks of Google™ Inc.
Federally Insured by NCUA