Your protection is our top priority, so we invest in countless resources to keep your information safe, including a dedicated fraud team that monitors your account for suspicious activity. If we notice anything unusual, we will reach out to you.
Common ATM scams include skimming and installing cameras nearby to record card information and PINs. Scammers use these methods in an attempt to recreate your card and ultimately, steal your funds. However, there are measures you can take to prevent ATM scams. Review the three tips below for more information on how to keep your card secure.
With Digital Banking, you can track recent activity and set up alerts to know when money is removed from your account.
If you suspect a skimming device has been installed on a Connexus ATM, contact us immediately.
If you’re not looking for it, a skimming device is difficult to detect. You should always check before using an ATM or gas pump.
How to check
Having your contact information up to date in our system is critical. How to review and update your info.
Call us 800.845.5025
Email us firstname.lastname@example.org
Chat with us More ways to contact us