Contact Us

Phone

Speak with a representative during business hours, or connect with our Virtual Assistant, Cam, for 24/7 answers and support.

Call 800.845.5025
Live Chat

Have a general question about Connexus’ services, accounts, or loans? Try our live chat! For account-specific help, please call us or send a secure message in Digital Banking.

Member Contact Center & Live Chat Hours

2023 Business Hours
Monday7 AM - 7 PM CT
Tuesday7 AM - 7 PM CT
Wednesday7 AM - 7 PM CT
Thursday9 AM - 7 PM CT
Friday7 AM - 7 PM CT
Saturday8 AM - 1 PM CT
SundayClosed

2026 Holiday Closures

2026 MCC Holiday Hours
New Year's DayJanuary 1
Martin Luther King Jr. DayJanuary 19
President's DayFebruary 16
Memorial DayMay 25
JuneteenthJune 19
Independence DayJuly 4
Labor DaySeptember 7
Veterans DayNovember 11
Thanksgiving DayNovember 26
Christmas EveDecember 24
(Open until noon CT)
Christmas DayDecember 25
New Year's EveDecember 31
(Open until 5 PM CT)

Member Contact Center & Live Chat Hours

2023 Business Hours
Monday7 AM - 7 PM CT
Tuesday7 AM - 7 PM CT
Wednesday7 AM - 7 PM CT
Thursday9 AM - 7 PM CT
Friday7 AM - 7 PM CT
Saturday8 AM - 1 PM CT
SundayClosed

2026 Holiday Closures

2026 MCC Holiday Hours
New Year's DayJanuary 1
Martin Luther King Jr. DayJanuary 19
President's DayFebruary 16
Memorial DayMay 25
JuneteenthJune 19
Independence DayJuly 4
Labor DaySeptember 7
Veterans DayNovember 11
Thanksgiving DayNovember 26
Christmas EveDecember 24
(Open until noon CT)
Christmas DayDecember 25
New Year's EveDecember 31
(Open until 5 PM CT)
Secure Message

Get the help you need and keep your sensitive account information safe by sending a message through our secure messaging platform in Digital Banking.

To send a message, click below to log in to Digital Banking.

Send a secure message
Appointment

Meet with an expert over the phone to discuss new accounts and loans.

Book a call
Branches

Visit your local Connexus branch to speak with an associate. Please call ahead for availability.

See branch locations and hours
Mailing address

Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026

Note: For loan payments or payoffs, please follow the instructions on the Pay my loan page as the mailing address is different.

Feedback

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