eDocs is an online storage system for documents regarding your accounts, including eStatements. When subscribed to eStatements, your account statements and other select documents will be received online rather than in the mail, and securely stored in eDocs. You can then view your documents at any time with a computer or smartphone.
What Documents are Stored in eDocs?
Don’t worry about storing paper statements. You can view up to 18 months of past eStatements in eDocs.
At the end of the year, any tax forms you receive from Connexus will be safely stored in eDocs.
When certain activity happens in your account, we will notify you of it online, rather than in a traditional mailing.
How to Use eDocs: Subscribe to eStatements
If you’re registered for Digital Banking, subscribing to eStatements only takes three steps. Once subscribed, you will also begin receiving your Connexus tax forms and eNotices in eDocs.
- Log in to Digital Banking.
- Select “eDocs” from the menu.
- Click “Settings” and “Subscribe.”
Why Online Documents are Better Than Paper Documents
Storing your statements, tax forms, and account notices online in one place makes them easy to view at any time on your smartphone.
Better For The Environment
Go green by using less paper. With 300,000+ members, the less documents we have to send in the mail, the better it is for the world.
Faster Than Paper
Instead of waiting for your statements, tax forms, and account notices to arrive in the mail, get them immediately online.
Take Connexus On the Go
Download the Connexus App1 on Your Phone, Tablet, or Smartwatch!
FAQs: You Asked. We Answered.
Yes, the eDocs feature also stores your tax documents and notices about your account activity.
Yes, once your documents become available, they can be accessed through the Connexus App on your smartphone at any time. They’re also available on any computer.
You will receive and email every time new eStatements, eTax forms, and eNotices are available.
Currently, eNotices are sent to inform you the following account activity:
- The confirmation of an optional service being added to your account
- Your account balance being negative for more than 30 days
- An overdraft on your account
- Your overdraft service limit being exceeded
Yes, paper statements arrive in your mailbox 7-10 days into the month, while eStatements are typically available on the first of the month.
1 Connexus Mobile app is available for Apple® or Android™ mobile devices. Message and data rates apply. Funds are available within two business days after date of deposit, unless otherwise noted. Deposit limitations apply. Visit www.ConnexusCU.org for terms, conditions and details. Apple® and the Apple® logo are trademarks of Apple® Inc., registered in the U.S. and other countries. App Store® is a service mark of Apple® Inc. Android™ and Google Play™ are trademarks of Google™ Inc.