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  • DB Feature: eDocs2019-08-13T14:56:50-06:00

    eDocs
    Statements, Tax Forms, and Account Notices All at Your Fingertips

    Go Green by Getting Your Documents Online Instead of in the Mail

    Register Online

    eDocs is an online storage system for documents regarding your accounts, including eStatements. When subscribed to eStatements, your account statements and other select documents will be received online rather than in the mail, and securely stored in eDocs. You can then view your documents at any time with a computer or smartphone.

    What Documents are Stored in eDocs?

    eStatements

    Don’t worry about storing paper statements. You can view up to 18 months of past eStatements in eDocs.

    eTax Forms

    At the end of the year, any tax forms you receive from Connexus will be safely stored in eDocs.

    eNotices

    When certain activity happens in your account, we will notify you of it online, rather than in a traditional mailing.

    How to Use eDocs: Subscribe to eStatements

    If you’re registered for Digital Banking, subscribing to eStatements only takes three steps. Once subscribed, you will also begin receiving your Connexus tax forms and eNotices in eDocs.

    1. Log in to Digital Banking.
    2. Select “eDocs” from the menu.
    3. Click “Settings” and “Subscribe.”
    Phone showing the eStatements subscription screen

    Why Online Documents are Better Than Paper Documents

    On-The-Go Access

    Storing your statements, tax forms, and account notices online in one place makes them easy to view at any time on your smartphone.

    Better For The Environment

    Go green by using less paper. With 300,000+ members, the less documents we have to send in the mail, the better it is for the world.

    Faster Than Paper

    Instead of waiting for your statements, tax forms, and account notices to arrive in the mail, get them immediately online.

    Take Connexus On the Go

    Download the Connexus App1 on Your Phone, Tablet, or Smartwatch!

    Phone showing the Connexus App

    FAQs: You Asked. We Answered.

    Does eDocs store more than statements?2019-04-08T16:34:39-06:00

    Yes, the eDocs feature also stores your tax documents and notices about your account activity.

    Can I view my documents on my mobile device?2019-04-08T16:35:19-06:00

    Yes, once your documents become available, they can be accessed through the Connexus App on your smartphone at any time. They’re also available on any computer.

    How will I know when a new document is added to my eDocs?2019-04-08T16:35:58-06:00

    You will receive and email every time new eStatements, eTax forms, and eNotices are available.

    What types of account notices are sent as eNotices?2019-04-08T16:36:35-06:00

    Currently, eNotices are sent to inform you the following account activity:

    • The confirmation of an optional service being added to your account
    • Your account balance being negative for more than 30 days
    • An overdraft on your account
    • Your overdraft service limit being exceeded
    Would I receive an eStatement earlier than I would a paper statement?2019-04-08T16:37:09-06:00

    Yes, paper statements arrive in your mailbox 7-10 days into the month, while eStatements are typically available on the first of the month.

    Can’t find what you’re looking for? Ask us!2017-08-15T16:52:05-06:00

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    Disclosure

    1 Connexus Mobile app is available for Apple® or Android mobile devices. Message and data rates apply. Funds are available within two business days after date of deposit, unless otherwise noted. Deposit limitations apply. Visit www.ConnexusCU.org for terms, conditions and details. Apple® and the Apple® logo are trademarks of Apple® Inc., registered in the U.S. and other countries. App Store® is a service mark of Apple® Inc. Android and Google Play are trademarks of Google Inc.